1 hour ticket response
Our team of tech support engineers is dedicated to giving quick answers to all your questions. We’ll review your trouble ticket as soon as it is delivered and will respond with a solution to your problem within maximum one hour after the support ticket submission. Actually, our average trouble ticket response time is twenty minutes.
An Outstanding Help Desk Support Service
Our support staff members have significant experience in the cloud website hosting plans realm and are skillful enough to offer a prompt answer to your problem. If, however, the situation at hand is not within the competence of a support technician, the customer support ticket will be sent to a developer or sysadmin for additional investigation.
A User–Friendly Help Section
To help you find a quick tip on how you can use a certain service, we have included a very user–friendly Help Center section in the Website Control Panel. You can search through a large selection of web hosting account management articles and website management articles, consult the F.A.Q. archive or watch our step–by–step video tutorials.