Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help Center section incorporated into your Website Control Panel features a collection of help articles and regularly asked questions. Aimed at resolving any common issue that you may possibly encounter, they are written by our support team of experienced technicians.

  • Top quality support service

  • How–To Videos

  • We have compiled a selection of how–to video tutorials that detailedly illustrate how to handle a typical problem related to your cloud website hosting plans account. You’ll find the video tutorials in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7 tech support service and a sixty–minute support ticket response guarantee. Our competent support engineers will be online 24/7 to attend to your inquiries and to resolve any problem that you may possibly come across. Simply submit a customer support ticket from the Help Center and we will respond to you in no time.