Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering superior quality support on time is our high priority, so that we back up each cloud website hosting plans plan with a one hour ticket resolution warranty. The moment you send a ticket or drop an e–mail, our user support team will try all they could do to supply the most appropriate remedy for your situation and to offer information quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time needed. Our staff of consultants will be online for you 24x7x365 to answer to all your issues and to remedy any situation you will probably have. You can easily post a help support ticket from your Website Control Panel or drop an email message at any time. Furthermore, on working days, you can call us or use the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel gives you a wide–ranging know–how base that is built–into all areas. In each part, you will find a Help button that will load for you a variety of step–by–step courses on how to work with a selected feature or complete a specific action. In addition, we have generated guide video tutorials so that you can get a better idea of the Control Panel’s interface.