Installation and Troubleshooting
Discover more about the services offered by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
Besides having more system resources, a very good reason why you can get your own server and use it instead of a shared hosting plan is the fact you can install and run a large selection of software. With a shared account, you'll be able to use programs, that do not require root access and are not installed server-side, so in case you require specific software for your Internet sites, you can't set it up on a shared server. This isn't the case with a hosting server of your own where you can install anything you need. The downside is that you may not have much experience and dealing with your own server is more difficult that managing a shared Internet hosting account where the provider takes care of the majority of things. That's why we offer an additional service for our server packages called Installation & Troubleshooting and you may make use of it any time you come across any problems with the management of your machine.
Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any of the dedicated web hosting plans which we offer at any time that you need it. In case you need some custom work from our administrators just after your web server is prepared, you could acquire the upgrade during the server signup process, or if you need something to be performed later on, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes an hour of work from our administrators on your machine, so in case you encounter any issues to install a third-party software or some program gives errors and does not work the way it ought to, our experts can assist you in a very timely manner. If a task takes less than 60 minutes, the rest of the time will be available for future tasks and you shall be able to see it inside the billing area. This upgrade is perfect in case you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you deplete the thirty minutes custom work it provides.