Regardless of the fact that the hosting service offered by the different companies is nearly identical, each provider has a personalized platform with its own tweaks and ways to do certain procedures. In situations like this, an extensive knowledge base will be unbelievably helpful both for people with little or no past experience and for technically advanced users who will eventually learn how given operations are done, but will lose time meanwhile. The objective of such a knowledge base is to make the hosting service quick and simple to use, sparing users a lot of time and energy. The end result is more gratified clients, since they can easily find the information they wish, and significantly less work for the help desk support team members, because typically most of the questions and issues that clients have are already included in the knowledge base. If the articles themselves are adequately written and cover more topics, you will be able to learn more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Website Hosting

All cloud website hosting plans that we offer come with an exhaustive knowledge base where you can find everything you may ever need to know in regard to your hosting account. Irrespective of whether you are intending to set up a brand new MySQL database, to forward a domain name using an .htaccess file or to set up an e-mail address on your desktop PC or hand phone, you can just check our step-by-step help articles and all the info that you require will be there. When you open a certain section of the Hepsia Control Panel, you can see articles that are associated with the functions that can be accessed through it. If you’d like to see the entire article archive and get acquainted with all the functions that Hepsia offers, or only to read general information about the web hosting service, you can examine the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our very best to cover any problem that you could possibly bump into, but in case you do not find the information that you are searching for, you can always touch base with us, as our client care staff representatives are at your disposal 7 days a week.

Extensive Online Documentation in Semi-dedicated Servers

We’ve compiled an extensive online knowledge base for all our present and potential customers, so if you order a semi-dedicated server package from us, you’ll be able to find any info that you’re searching for at any time. We have a myriad of educative articles, which will help you better understand what’s going on in your account – "What is PHP?" and "What are file permissions?" are simply 2 instances. Our instructive tutorials will help you do anything you need – extract files from an archive, import a MySQL database, redirect a domain name, etc. Additionally, we’ve also got troubleshooting guidelines, which will enable you to discover what induces a particular problem and the probable solutions for it. In case you are not able to send emails or your domain name opens an HTTP 500 error message, for instance, you can browse our knowledge base and fix the issue in no time. You can access the articles through any Control Panel section, as well as through the dedicated Help section.